Friday, August 26, 2011

5 Pieces of Critical Information

As I cruise the various websites of local theatre groups, I have come across a disturbing trend: web designers are failing to include (or at least to make easily accessible) critical information for their paying audiences.

Simply put, there are 5 pieces of information that you must convey to your potential customer:
  1. What is the event?
  2. Where is the event?
  3. When is the event?
  4. What time does the event begin?
  5. How much does the event cost?
Leave out any of these pieces of crucial information, and you have cost yourself money and robbed a potential audience member of the pleasure of attending your event.  And never assume that the web visitor will dig for the information they need; I am more persistent than a badger when it comes to digging through websites, and I have often become frustrated almost to the point of tears.

Without an audience we are nothing.  Without a paying customer, we are dead in the water.  Without the information they need, the audience cannot find you.

5 simple words: MAKE IT EASY FOR THEM.

Break a leg.

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